Shipping policy

Processing Times

Orders are processed within 2-5 business days.

You will receive an email confirmation with tracking details once your order has shipped.

Shipping Rates & Delivery Times

United States:

Standard Shipping (3-7 business days): $4.95 or Free on orders over $50

We currently only ship within the U.S. but hope to expand internationally soon!

Order Tracking

Once your order ships, you’ll receive a tracking number via email.

Please allow up to 24 hours for the tracking information to update.

Address Accuracy

Please double-check your shipping information at checkout. We are not responsible for delays or losses due to incorrect addresses.

Lost or Delayed Packages

If your order is delayed or appears lost, please contact us at shopgemsandpaws@gmail.com and we’ll help resolve the issue.